FAQ

Frequently asked questions.

Everything you need to know before launching your app with ChAthena.

General

What is ChAthena?

ChAthena turns your idea into a published app. You describe the project; a team of AI agents, backed by our studio, designs, builds, tests and publishes your app on iOS, Android and the Web — without you writing any code.

Do I need to know how to code?

No. You describe your app in plain language, with a guided brief. No technical skills required: we handle design, development, testing and publishing.

How is ChAthena different from AI coding tools (Bolt, Lovable…)?

AI coding tools give you code that you then have to understand, fix and publish yourself. ChAthena delivers a finished native app — design, development, tests and store listing ready in your console. You write no code, and you publish on your own accounts.

What kinds of projects can I create?

Mobile apps (iOS and Android), web apps and showcase websites: business apps, on-demand services, community networks, stores, internal tools, and more. If the stores allow it, we can usually build it.

Who is ChAthena for?

Founders and startups, freelancers and shops, creators and communities, SMEs and enterprises, product managers and marketing teams — anyone with an app idea but no technical team.

How long does it take to build an app?

A first version can be ready in a few days rather than several months. The exact timeline depends on your project's complexity; we give you an estimate as soon as we review your brief.

Creation & design

How does creating my app work?

You describe your idea in a guided brief. Our AI agents and studio design it, build the native app, test it and prepare your store listing. You follow everything from your ChAthena console.

Can I preview my project before development?

Yes. You preview your concept — screens, journey and style — before development starts, and refine it until it matches your vision. See the Design page.

Do I get a logo and brand guidelines?

Yes. Every project includes a complete brand identity: logo, color palette, typography and visuals. It's all yours and downloadable.

Can I request changes?

Yes, at every step. You comment on the mockups then the app, and we iterate until you approve. Changes after launch are included in the subscription.

Do you use Figma?

Yes. Your screens are designed in Figma, the industry standard for product design, in high fidelity — you follow and comment on the mockups.

Tech & platforms

Which platforms can my app launch on?

iOS (iPhone & iPad), Android (smartphones & tablets) and Web. You pick the platform that fits your market, and we can bring the app to the others if it takes off.

Are my apps truly native?

Yes. iOS apps are built in SwiftUI and Android apps in Kotlin — truly native, for premium performance and feel. It's not just a wrapped web page.

What's the difference between an app, a WebApp and a showcase website?

A native app installs from the App Store or Google Play. A WebApp runs in the browser, no install. A showcase website (Basic plan) presents your business online. We advise you based on your goal.

How does the backend work?

The entire server side runs on a managed cloud infrastructure: accounts and login, real-time database, storage, push notifications and hosting — secure and ready to scale.

Can my app handle accounts, notifications and payments?

Yes: authentication (Apple, Google, email), real-time database, push notifications, storage, and integrated payments or subscriptions depending on your project.

Store publishing

Who publishes the app on the stores?

We generate everything: the app, the visuals and your store listing, available in your ChAthena console. You then create your Apple Developer and Google Play accounts, copy your listing over and publish — the app is in your name, and the revenue is yours.

Do I need to create my own Apple and Google accounts?

Yes: you create your Apple Developer account and your Google Play Console account — they belong to you and the app is published in your name. We guide you step by step; creating them follows Apple's and Google's own terms.

How long does Apple and Google review take?

Usually a few hours to a few days, depending on Apple's and Google's review times — which are out of our hands. We prepare the app to maximize the chances of approval.

What happens if a store rejects my app?

We fix what's blocking it and resubmit. We know the App Store and Google Play rules and check compliance before submission to avoid rejections.

Am I locked into ChAthena for publishing?

No. Your accounts, your app and your listing are in your name. Even if you stop, your published app stays live and your accounts remain yours.

Credits & subscription

How much does it cost?

A monthly subscription, with no upfront development fees. Four plans: Basic (€9), Starter (€110), Duo (€190) and unlimited Studio (€399). See the Pricing page for details.

How do credits work?

Each plan includes monthly credits (50 for Basic, 200 for Starter, 500 for Duo, 1000 for Studio) used to generate and evolve your project. The higher the plan, the more room you have.

What happens when I run out of credits?

Your live app keeps working normally. For new generations or changes, you upgrade to a higher plan or wait for your monthly credit renewal.

Can I change plan at any time?

Yes. You can upgrade or downgrade whenever you want, from your console.

How does payment work?

By monthly subscription, through a secure payment provider (Stripe). No upfront development fees, and we don't store your card details.

Can I cancel anytime?

Yes. The subscription is monthly and cancels whenever you like from your console, with no commitment.

Ownership & revenue

Who owns the app and its revenue?

Your app is published under your name, on your developer accounts, and you remain its owner. The revenue your app generates is yours.

Do I keep my app if I stop the subscription?

Yes. Your published app stays live on your accounts, in your name, and you remain the owner. Without a subscription, we simply no longer make new changes or provide ongoing maintenance.

Do you use my project to train AI?

No. Your project, your content and your data are never used to train third-party AI models. They stay yours.

Security & data

Is my data safe?

Yes. We apply technical and organizational measures to protect your data, and every app is checked for compliance (privacy, permissions) before submission.

Where is my data hosted?

On a managed cloud infrastructure. Processing on ChAthena's side is operated from Europe, in line with GDPR. See our Privacy page.

Are you GDPR compliant?

Yes. ChAthena is operated by a Belgian company and complies with GDPR. You keep control of your data and your rights.

Support & guarantees

What if my project isn't feasible?

If your idea turns out to be impossible or forbidden by store rules, we let you know after review and refund you. You take no risk.

What support is included?

Human guidance at every step, and priority support on the Studio plan. An incident? A team that responds, not an endless ticket.

How do I get started?

Describe your idea from the home page or your console, pick your plan, and we handle the rest.

Another question?

Write to us, we reply fast.

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